Frequently Asked Questions About Underground Utility and Excavation Services
At Terrafirma Drilling, Inc., we believe an informed client is a confident client. Whether you're a homeowner dealing with a utility issue for the first time or a project manager evaluating contractors, the questions below cover the most common topics our team addresses in Clayton, MI, and beyond. Don't see your question here. Call us directly at (517) 270-9510 — we offer free evaluations and are happy to talk through your specific situation.
General Services and Company Questions
What Services Does Terrafirma Drilling Provide?
We offer horizontal directional drilling; water service repair and installation; sewer repair and installation; septic repair and installation; excavation; site preparation; demolition; storm drain and tile installation; waterproofing; conduit installation for electric, fiber, and communication lines; and Hydrovac jetting for sewer lines six inches and above.
Who Does Terrafirma Drilling Work With?
We serve residential homeowners, commercial property owners, and municipalities throughout Michigan. Municipal clients represent approximately half of our total project volume, which speaks to the level of trust local governments place in our team and capabilities.
Is Terrafirma Drilling Licensed and Insured?
Yes. Terrafirma Drilling, Inc. is a fully licensed and insured builder operating in the state of Michigan with all required credentials for residential, commercial, and municipal utility and excavation work.
How Long Has Terrafirma Drilling Been in Business?
Terrafirma Drilling, Inc. was founded in 2016, but our hands-on field experience goes back to the 1980s. We're a family-owned and locally operated business based in Clayton, MI, with decades of real-world knowledge behind every project we take on.
Project Process, Pricing, and Permit Questions
How Does the Project Process Work From Start to Finish?
It starts with a call to our office at (517) 270-9510. Bill will visit your property to assess the situation firsthand, walk you through your options, and provide a clear, honest quote if requested. Once the job is awarded, we handle all necessary permits and city approvals, complete the work, and clean up the job site before we leave.
Do You Handle Permits and City Approvals?
Yes—we handle all of that for you. Navigating the permit process can be time-consuming and confusing, and we take that burden off your plate entirely. From application to approval, we manage every required step before work begins.
Do You Offer Free Estimates?
Yes. Terrafirma Drilling offers free on-site evaluations and quotes for all project types — no obligation and no pressure. Call (517) 270-9510 to schedule yours.
Directional Drilling and Equipment Questions
What Is Horizontal Directional Drilling?
Horizontal directional drilling (HDD) is a trenchless method of installing underground utility lines — water, sewer, conduit, and more — without digging an open trench. We bore a precise path underground and pulled the utility line through, minimizing surface disruption above.
Can You Drill Under Roads, Buildings, or Trees?
Yes—that is one of our primary specialties. Our directional drill is specifically designed to navigate around and beneath obstacles that traditional excavators cannot address, including paved roads, building foundations, and established root systems.
What Is a Hydrovac Jetter and When Is It Used?
Our Hydrovac Jetter is a large truck-mounted system that uses pressurized water and vacuum extraction to safely expose buried utilities without the risk of damaging them with mechanical digging equipment. It is also used to jet and clean sewer lines six inches in diameter and above—a service that is especially valuable for municipal sewer main maintenance and repair projects.
Still have questions? Call Terrafirma Drilling, Inc. at (517) 270-9510 — we're happy to help
